PRICING AND POLICY

Ticket Prices

All ticket sales will be processed under the condition and understanding that all ticket holders/attendees over the age of 12 must have a valid, authentic, COVID-19 Vaccine Passport or Valid Exemption to enter either State Cinemas or the Pastorius Waller Theatre at the Suter Art Gallery.

2D    3D   
Adult before 5pm $14.50 $15.50
Adult after 5pm $17.50 $18.50
Adult Tuesday (all day) $13.00 $15.50
Child (under 16) (all day) $12.00 $13.50
Senior (65+) (all day) $12.50 $14.00
Student (Current ID required) $14.00 $15.50
Family Pass
(2 Adults/2 Children) or (1 Adult/3 Children)*Family Pass
(2 Adults/2 Children) or (1 Adult/3 Children)
$46.00 $53.00
Red Carpet Special (Film & Drink or Large Popcorn) $22.00
Kids and Carers (1st Wed every Month) $14.50

 

Reusable 3D Glasses $2.50

Note: Please provide appropriate ID when asking for discounts (e.g. Student card, Superannuitant Card). Special prices may apply at times to Film Festivals, Gala Openings and other Special Screenings.

*Family Pass tickets must be sold to the same film.

Movie Gift Cards

Movie Gift Cards may be purchased from State Cinemas Nelson. You can load your gift card with any amount between $20.00 and $1000.00. Cards can be purchased at the Box Office or over the phone on (03) 5483 885. Staff are happy to post your gift for you (a $2 postage and handling fee applies).

Movie Gift Cards can be redeemed at the Box Office at State Cinemas Nelson but cannot be redeemed by phone or internet booking.

Movie Gift Cards are also redeemable at other participating cinemas throughout New Zealand. Please check their website for more information www.moviecard.co.nz


Advance Bookings

You can choose your own seat at the counter or by booking online/over the phone.
Advance sales are generally available from Tuesday evening each week for the week beginning Thursday (State Cinemas weeks run Thurs-Weds). Phone: (03) 548 3885

Credit Card bookings can be made over the phone to reserve your seat - we cannot hold seats without payment. It is recommended you book your seats in advance during in the School Holiday period to save disappointment.

Online

Use your web browser (State Cinemas Nelson and the Suter Cinema only) - click on your preferred session time. This will take you through a seat selection process which allows you to choose  your own seats. For this service there is a booking fee of $1 per person, up to a maximum $4 per booking. 

On completing your purchase you will be sent a confirmation email.  This contains all your booking details plus a Booking Number (MAGIC NUMBER) that you need to hold on to and bring it when coming to the movies. You can print your tickets using that Booking Number at the Self-service Kiosk in our foyer or at the Candy Bar when buying any food or drinks.   

 

Over the Counter

For any movie session programmed into the ticketing system:

Bookings for most movie events at The Suter Theatre can be done at State Cinemas, the Richmond Mall kiosk, and the Suter Theatre kiosk and counter. Please note that bookings can only be made over the counter at The Suter when State Cinemas staff are present.

Tickets for all other performances/events at the Suter Theatre will be available elsewhere; either at the Suter or through the event organiser's preferred booking system. 

Refunds/Exchanges

  • State Cinemas Nelson does not offer exchanges or refunds after a ticket has been purchased, except where required by law.
  • Before completing any booking payment transaction, ensure you carefully review the booking details for the accurate Date, Time, and Film selection.
  • Only under special circumstances will a refund be considered - and all claims/requests are subject to approval by senior management.
  • For exchange/refund enquiries, please contact the duty manager on the day.

In the event of technical or emergency interruption during your film screening, please inform a member of staff as soon as possible. Our staff are not present at the screenings of each film, but can be contacted at the Candy Counter or on the floor. 
If State Cinemas is subject to an immediate COVID-19 related closure, for any reason, State Cinemas will work to provide reasonable compensation as required by law to members of the public for sessions lost to a closure. 
For more information on our Refunds/Exchange policy - please click through here.


Cell Phones & Recording Devices

All cell phones should be switched off or to 'silent' while in cinemas. If you attempt to use a recording device while in a cinema, you consent to your immediate removal from the theatre and forfeiture of the device and its contents.


Closed Captions Reader System

Please ask at the box office about our Closed Captions Reader system. The Readers show text on a screen that fits into the cupholder on the cinema seat. You watch the big screen and follow the captions on the smaller screen below that will be set up for your best viewing experience. To find out which movies are provided with Closed Captions look for [CC] next to the movie title.


State Cinemas Policy on Bags in Cinemas

For security and safety reasons it is our policy to not allow large bags or backpacks into our cinemas. Our staff can store these for you in a locked room. While we are confident your belongings are safe we will not accept responsibility should items go missing. Please do not bring valuables with you.